Terms and Conditions
Draft policy, to be confirmed by Thread & Reel. Message us on WhatsApp if you have a question before ordering.
Orders
An order is confirmed only after we confirm the details, price and delivery date with you on WhatsApp. Prices shown on the website are starting prices and may change with your customisation.
Payment
Payment details are shared when we confirm your order. We start making your gift once payment is agreed.
Handmade variations
Handmade pieces can vary slightly in colour, shape and finish from photos. Screen colours may differ from real colours.
Your content
You confirm you have the right to use any photos, names or text you send us for your gift.